Got Questions?
OyenPay supports all major digital assets including Bitcoin (BTC), Ethereum (ETH), Ripple (XRP), Solana (SOL) ,Binance (BNB) and many more. We regularly add support for new digital assets based on Security Commissioner Malaysia approval listing.
When a customer pays with digital assets, OyenPay immediately converts the payment to your local currency at the current market rate. The funds are then transferred to your bank account T+2 business day. You can also customize your settlement schedule based on your business needs.
No, OyenPay eliminates volatility risk for merchants. When a customer makes a payment, we lock in the exchange rate at that moment and immediately convert the digital assets to your local currency. This means you receive exactly the amount you charged, regardless of any subsequent price fluctuations in the digital asset market.
Most merchants can set up OyenPay and start accepting digital asset payments within 72 hours. The process involves creating an account, completing verification, connecting your bank account, and integrating OyenPay into your payment system. Our team is available to assist with the setup process and ensure a smooth integration.
OyenPay offers multiple integration options to fit your business needs. For now, we only offer Ready-to-use POS terminals. We will add more services in future.
OyenPay offers customer support as below:
24/7 dedicated support via email, phone, and chat, plus a dedicated account manager
All customers have access to our comprehensive knowledge base, video tutorials, and community forum.
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